Delete your Nearbuy account
How to remove your data — from inside the app or by email
Last updated: 11 August 2026
On this page
1. Delete from inside the app
The quickest way to delete your Nearbuy account is right from the app. Here's how:
- Sign in to Nearbuy.
- Open the profile menu (your avatar in the top-right).
- Tap Account & Privacy.
- Tap Delete My Data.
- Confirm — you'll receive an email once your request is queued.
2. Can't sign in?
No problem. Email us at support@near-buy.app from the email address on your Nearbuy account, and we'll process the deletion for you. Please send it from the account's email address so we can verify the request belongs to you.
3. What happens next
Once your request is received, we begin removing your data. Within 30 days of your request:
- Your profile and personal details are removed or anonymised.
- Your listings are removed from the marketplace.
- Your messages and photos are removed or anonymised.
Records we're legally required to keep — such as completed transaction records needed for tax and Australian Consumer Law purposes — are retained in anonymised form so they can't be linked back to you personally.
4. Confirmation by email
Deletion requests are queued and confirmed by email. You'll receive one email when we receive your request, and another once your data has been removed. If you don't hear from us within a few days, reply to your original email or contact support@near-buy.app.
5. Contact
Nearbuy Team — support@near-buy.app — Sunbury, Victoria, Australia.
Nearbuy Sunbury, VIC 🌿